Recently someone forwarded me a copy of something posted in the knowledge base wiki of my previous employer.
It struck a nerve and my immediate prediction was that it would be removed (or requested that it be removed) shortly. Sure enough, a day later someone has taken offence and as a result it has been removed.
The problem is, the wrong people took offence. And they took offence for the wrong reasons. So perhaps I should attempt to explain (and you should bear in mind that this is my own view on these things).
First and foremost I believe that a company that can't poke fun at itself can't hope to be a company people want to work for. Want in this case means people work there for reasons other than money. Hell, if Microsoft can do it anyone can.
Secondly, what is this "tea" that is being barometerized (apologies to the OED for that)? My former employer started a tradition of Friday teas very early on. The basic idea was to get everyone together once a week to chat over snacks provided by the company. New people got a chance to mingle and no-so-new people got a chance to look up from their keyboards (or whatever other people do their jobs with) to run a pattern recognition algorithm over faces that didn't garner an immediate hit.
Over time teas grew in size and quality but inevitably something triggered a company-wide financial review and one of the first casualties tended to be Friday teas. Looking back over the past few years FTs seem to have followed a predictable cyclical pattern. Over time FT would wax gibbous before peaking, only to suffer a "financial adjustment" and be reset (back to "bread and water" level) before starting the cycle over again.
The people who took offence in this instance took offence because they thought this poked fun at the quality of "Friday Tea" and they put a lot of effort into it (something I'm not sure many people realised). On the surface it does but I'd wager (again, based on personal experience) that that's not the true target here (or at least not the root cause of this posting). The problem comes down to what I'd label "consistency" and not quality. Ultimately the problem is a company that doesn't realise that it's the little things that count. That spending a few extra hundred bucks on something as silly as tea wins you back a whole bunch. Or to put it more bluntly, counting pennies instead of counting people.
I'll admit that very few companies seem to get this right. But this crowd got it right for a long time. I think one of the difficulties of growing is figuring out how to deal with this. Throw in a large (listed) American company and things get even tougher, especially if they're not making money and you are.
Perhaps this should be the first of James' Drunken Blog Rants.